Crystal Pets

Low Price Guarantee

How does our Low Price Guarantee work?

If you find a lower price at another store (online or off line) on a new, identical item, show us the lower price at the time of purchase and we will beat it by 5% on the spot. Or show us the lower price within 14 days of your purchase and we will pay you the difference + 5%. Our price is the final price you pay after shipping, any discounts, coupons, instant savings and mail-in savings are applied. We will match the other store's price after deducting their shipping, instant rebates and coupons. We will not match the other store's mail-in rebates nor will we deduct the value of any gift with purchase.

What items are included in our Low Price Guarantee?

We include almost all new items that are identical and in stock. An item is considered identical when it has the same model number, features and warranty. The item must be in stock and available for purchase at the advertised price. We reserve the right to verify all information.

What items are excluded from our Low Price Guarantee?

We will not match prices on ad errors, closeouts, clearance, liquidation, free product offers, special orders, offers advertised at a specific location and refurbished items are also excluded from this guarantee.

Are quantities limited on price-matched products?

Yes. We may limit the quantities sold to each customer.